The following is a list of frequently asked questions (FAQs). To read the answer to each question, please click on the question.
In what states does First Professionals provide coverage?
Florida, Georgia, Arkansas, South Carolina and Ohio.
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How long has First Professionals been providing insurance for physicians?
Since 1975, First Professionals has maintained a strong commitment to its policyholders. With over 30 years of experience, we have the expertise to effectively protect our policyholders.
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What physician specialties does First Professionals insure?
First Professionals insures all medical specialities in states where we provide medical professional liability insurance. While coverage varies from state to state for other healthcare professionals, First Professionals also covers allied healthcare practitioners, dentists, optometrists, and healthcare facilities. For further details, please visit the Products and Services section of our website and review the information provided within the Insurance Programs link.
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How can I find out more about coverage provided by First Professionals?
We encourage you to send your request via
e-mail, or you also have the option to Contact a Local Agent or call our Underwriting Department directly at (800) 741-3742, ext. 3218.
How can I get some of the risk management materials that are offered?
Send your request to rm@fpic.com or call us at (800) 741-3742, ext. 3016
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Is there a fee to receive some of the risk management materials?
No. All of our risk management products and services are available to our policyholders at no additional charge.
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How should I submit an incident or claim?
It is essential that you notify First Professionals immediately if an incident occurs that may lead to a claim or if a claim has been made against you. Our experienced staff will respond to any claim or incident matters on your behalf. Your prompt notification is crucial to our efforts to limit potential exposure. For immediate assistance, call (800) 741-3742, ext. 3047. More information about your nearest claims office can be found in the Claims Center section of our website.
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What are my payment options?
FPIC offers several options. They include: a one-time annual payment; quarterly payments; nine payments through the policy term (requires 20% down payment) and 8 installments of 10% thereafter.
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Can I make a payment with a credit card?
Yes. We accept payments by Visa and MasterCard. The credit card payment option requires an initial installment payment by check and a credit card may be used thereafter. To make an online payment, return to the home page and click the "Make a Payment" link.
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Where should I send my payment?
To send your payment via REGULAR MAIL, it is important to use the remittance slip and pre-addressed envelope that is included with your installment invoice. If you need to send your payment by OVERNIGHT MAIL, please use the remittance slip and mail it to: First Professionals Insurance Company, 1000 Riverside Avenue, Suite 800, Jacksonville, FL 32204, Attn: Policyholder Services.
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